FotoFinish

How to solve technical issues with the On-site user's or Manager's app

FotoFinish App Troubleshooting Guide

The five reasons a site shows no tasks on a cleaning day, and how to fix each one.

Why does my site show "No Tasks"?

Where to find inspection results, how to filter them, and why a report can come back with nothing in it.

Reading your reports (and what to do if one looks empty)

Where to see your subscription, how to update your card, and why a failed payment looks like a login problem.

Your plan and billing

Discover FotoFinish: the SAAS solution for multi-site operators. Automate spot-inspections, improve cleaning and enhance accountability

Frequently Asked Questions (FAQ)

Resolve common FotoFinish issues with our troubleshooting guide. Get solutions for login problems, app troubles, photo uploads, and more!

Troubleshooting Common Issues with FotoFinish

Successful FotoFinish Implementation for Janitorial Services: Best practices and industry examples to optimize cleaning operations

Maximizing Successful Implementation of FotoFinish in Janitorial Services: Best Practices for Business Owners and Managers

Implementing FotoFinish: Streamline Multi-Site Operations for Small Business Owners in Retail and Offices. Maximize Efficiency Today!

Maximize Efficiency in Managing Multiple Sites: Implementing FotoFinish for Small Business Owners

Simple steps to fix set up issues: Verify site details, on-site users, FotoFlows and test submissions

Troubleshooting FotoFinish Setup

Ensure accurate report submissions: Troubleshooting guide to verify correct site selection by on-site users in the FotoFinish app.

Troubleshooting: Report Not Found in Reports Tab for the Site

The quickest path back into your account — for the app and the dashboard.

Trouble signing in?

If the On-site User experiences issues after following their own troubleshooting guide, here are the steps managers and admins should take

Manager/Admin Troubleshooting Guide for FotoFinish App

Support Documents

Resources

Download App

Admin Handbook

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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