What is FotoFinish?
FotoFinish is a powerful SAAS (Software as a Service) solution designed for multi-site operators. It automates app-simulated spot-inspections to provide remote visual validation of cleaning execution. With FotoFinish, you can receive photo validation and data reporting of cleaning activities at your sites, ensuring work is done to the required standards.
How does FotoFinish work?
FotoFinish utilizes a mobile app that mandates employees or authorized users to replicate a prescribed set of photos of the site's ideal conditions. These photos are then uploaded to the FotoFinish platform, where they are reviewed by supervisors and, optionally, a team of trained evaluators. You can access the visual evidence and detailed reports through an online dashboard.
What are the benefits of using FotoFinish?
Using FotoFinish, you can: Ensure consistent cleaning standards across your network of sites.
Reduce supervision costs through automated spot-inspections
Improve employee accountability and compliance
Enhance communication and reporting between on-site cleaners and management
Access real-time photographic evidence of work results
Make data-driven decisions based on detailed analytics and reporting
Who are the ideal customers for FotoFinish?
FotoFinish is ideal for business owners or operators that manage multiple locations, such as stores, warehouses, offices, or facilities. It caters to various industries, including retail, hospitality, healthcare, and manufacturing.
Can FotoFinish integrate with other software or platforms?
Yes, FotoFinish supports integration with other software and platforms through its API, allowing you to connect FotoFinish with your existing systems and enhance workflow efficiency. This feature is only available to Enterprise accounts, please contact a representative for more information.
How is FotoFinish priced?
FotoFinish follows a subscription-based pricing model with three plans:
Basic Plan: $20 per site
Pro Plan: $40 per site
Enterprise Plan: Contact us for a customized solution based on your specific needs.
Is training and customer support available?
Absolutely! We provide comprehensive onboarding training to help you get started smoothly with FotoFinish. Our customer support team is also available via phone, email, and chat to assist you with any questions or concerns.
Can I see success stories or testimonials from existing customers?
Certainly! Visit our website to read numerous success stories and testimonials from our satisfied customers. Discover how FotoFinish has positively impacted their cleaning operations.
How do I get started with FotoFinish?
To get started with FotoFinish, you can request a demo or sign up for a free trial on our website. Our team will guide you through the onboarding process, providing the necessary information and resources for a successful implementation.
What if I have additional questions or specific requirements?
For any additional questions or specific requirements, please feel free to contact our sales team. We are here to assist you and address any concerns you may have.
Can I upgrade or downgrade my subscription anytime?
Yes, you can easily upgrade or downgrade your subscription by accessing the settings in your FotoFinish account.
What kind of businesses can benefit from FotoFinish?
Any business that operates multiple sites, regardless of industry, can benefit from FotoFinish. The app allows managers to mandate site employees to capture specific photos that are important to them and their customers, such as cleaning results, franchisee compliance, visual merchandising, or policy adherence.
Can I use FotoFinish to verify something on my sites that is not part of the cleaning process?
Absolutely! FotoFinish can be used to validate anything important to you and your customers, including health and safety board postings, signage, landscaping, vendor compliance, legal requirements, or equipment meter readings.
How do I pay for FotoFinish?
Payment for FotoFinish is done through our portal, and we accept all major credit cards and online payment methods. For Enterprise accounts please contact your representative.
What is included in a paid subscription?
All paid subscriptions include access to the FotoFinish dashboard, repository of photo reports, FotoFinish app, manager (Tickets) app, support, and instructions. The dashboard allows you to manage sites, users, and FotoFlows, and view FotoFinish results. The FotoFinish app is for on-site users to submit photographic reports, while the manager app allows supervisors or managers to create on-site tickets.
What is a FotoFlow?
A FotoFlow is a virtual supervision flow that organizes multiple sample images of ideal site conditions into "Slots." The app randomly selects one photo from each slot and asks the employee to replicate it after cleaning, demonstrating the current conditions. This automates a daily changing report of representative site photos that covers large areas and at the same time is easy to complete.
What do I do if I have more than one shift per day?
If you have multiple shifts per day, you can simply enter the number of shifts in the FotoFlow, and a task will be generated for each shift. You can further assign specific times and on-site users to each shift.
My cleaning contract includes monthly tasks. Can I set those up in FotoFinish?
Absolutely! FotoFinish provides options for setting up periodic tasks, including weekly, monthly, quarterly, and yearly. You can choose the day of the week, week of the month, or a designated timeframe for these tasks within FotoFlows.
What is the FotoFinish Evaluation Center?
The FotoFinish Evaluation Center is a dedicated site where FotoFinish submissions are evaluated. Evaluators have received comprehensive training in general photo evaluation as well as each client's specific standards and needs.
Why would I want to have my FotoFinish photos independently evaluated?
Having your FotoFinish pictures evaluated by an independent team of evaluators reduces bias and allows you and your management team to focus on your core business.
We hope this FAQ provides you with the necessary information about FotoFinish. If you have any further questions or require more details, please don't hesitate to reach out to us.
Remember, FotoFinish is here to streamline your cleaning operations by automating spot-inspections and photo validation, and improve your cleaning execution, by organizing and storing the resulting evidence. Take the first step toward enhanced efficiency and accountability by exploring FotoFinish today!