Introduction
Welcome to FotoFinish, the intuitive web and mobile app designed to ensure consistency and excellence in cleaning across a network of sites. FotoFinish is ideal for businesses looking to maintain standardization in cleanliness, compliance, and brand equity. This guide will walk you through the process of capturing the right sample photos, which play a crucial role in the effectiveness of FotoFinish submissions.
Choosing Sample Photos
Importance of Sample Photos:
The core of FotoFinish submissions lies in the sample photos you select. These photos serve as benchmarks for site-specific standards and are critical in addressing customer complaints or maintaining consistency across locations.
What to Consider:
Addressing Customer Complaints: Focus on areas frequently highlighted in customer complaints, such as washrooms and entrances.
Areas of Known Inconsistencies: Beyond cleaning, consider capturing areas that relate to health and safety compliance, fridge temperatures, promotional displays, and more.
Suggested Areas for Photos: Include key locations like washrooms, entrances, staff lounges, and janitor closets. This helps in creating a comprehensive standard across various aspects of your business.
How to Take Sample Photos
Initial Setup:
It's recommended to collaborate with a branch manager or supervisor for the initial set of photos. Their insight into the most critical areas of their specific location can be invaluable.
Photo Taking Tips:
Ideal Site Conditions: Ensure photos capture the site looking at its best.
Adjusting Brightness: Utilize the camera's contrast feature to ensure clarity.
Capturing Details: Take multiple angles and closeups of the same areas to emphasize important features.
Logical Sequence: Capture photos in the right order, starting from the entrance and ending in less frequented areas like the janitor's room.
Separating Photos: Between different areas, take a transitional photo (like of your feet) to distinguish between locations.
Example Photos
Here are some examples of photos for different business segments:
Restaurants: Kitchen cleanliness, dining area arrangement, and restroom condition.
Retail: Product display organization, cleanliness of checkout areas, and the state of fitting rooms.
Offices: Reception area tidiness, meeting room setup, and communal area cleanliness.
Industrial Areas: Equipment storage, safety sign visibility, and workspace organization.
Conclusion
Adhering to these guidelines ensures that the FotoFinish platform functions efficiently, helping you maintain high standards across your sites. Remember, the quality and consistency of your sample photos directly impact the effectiveness of FotoFinish in your business. For any additional assistance or queries, please feel free to reach out to our support team.